Remote IT support is when you grant us access to your computer via a secure internet connection, allowing us to login and fix your problem. Please follow the step-by-step instructions below:
When the little things go wrong and obstruct your workflow, remote IT support should fix the problem within minutes
Our remote access system allows you to watch what the technician is doing on your computer as he does it. It’s kinda cool and can be quite instructive. We also initiate a LiveChat or phone call with you, so you can talk to the technician and they can explain what they’re doing, or answer your questions along the way.
What’s more, each remote session requires new login credentials. This means that once the repair work is done and the remote connection is closed, it cannot be reopened unless you send us the new unique ID and Password generated by TeamViewer.
Please Live Chat with us or give us a call on 011 768 6749 to discuss whether remote IT support is a good option for you and the issue you are currently experiencing.
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